Sales Administrator

Westlake, OH 44145

Posted: 05/22/25 Job Number: JV497343430 Pay Rate: $45000-47000 / year

Job Description

Our client located in Westlake is looking for a Sales Administrator! This is a Direct Hire!The Sales Administration professional will be responsible for providing superior customer care to all of our clients in their given territory. They will assist and work hand in and with an account manager to help handle all of the day to day customer needs. This includes answering any general questions our customers may have about the status of their order, tracking numbers that are out for delivery, taking new orders from customers, etc. This individual will communicate the needs of customers to the operations team and liaison between both parties for all pertinent information.Job Responsibilities:1. Communicate between customers and operations to make sure the needs of the clients are met.2. Enter customer shipping details into the system.3. Answer phone calls, emails, etc. to effectively communicate with customers.4. Communicate tracking information.5. Complete and send customer Invoices if needed.6. Manage a large scale of customers.7. Assist as the Account Manager backup when necessary.8. Send timely updates to customers regarding their order status on a daily basis.9. Manage expedites, exceptions, and escalationsJob Requirements:
  • 1+ years in customer service in a manufacturing environment highly preferred.
  • Ability to work 10-16 hours overtime per month if needed.
  • 1+ years experience using MRP/ERP systems.
  • Strong Communication Skills via email and phone.
  • Detail Oriented.
  • Ability to multitask.
  • Desire to work in fast pace and growing atmosphere.
  • Knowledge in the electronics industry preferred.
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About Westlake, OH

Ready to take your career to the next level? Explore our job opportunities in Westlake, Ohio, and unlock a world of endless possibilities! Nestled on the shores of Lake Erie, Westlake offers a perfect blend of scenic beauty and urban conveniences. With proximity to iconic landmarks like Crocker Park, known for its upscale shopping and dining, and the breathtaking Huntington Reservation where nature meets the shoreline, Westlake boasts a vibrant culture that will inspire any career journey. From catching a show at the Beck Center for the Arts to cheering on the Cleveland Indians at Progressive Field, there's something for everyone in this dynamic region. Join us in Westlake, where your professional growth meets a charming community waiting to welcome you.